Thursday, July 9, 2015

Outstanding BPO Services only by Aldiablos BPO Ltd

India is a major market for BPO Outsourcing Services. Although young in the country, AldiablosBPO Ltd has grown phenomenally and has become a very important part of the IT software and outsourcing services environment.

Aldiablos BPO Service is one of the fastest growing segments of the Information Technology Enabled Services or ITES industry. It is the long-term contracting of certain business processes to an outside provider to manage one or more of its business processes on defined and measurable performance criteria.

Aldiablos OutsourcingServices are better focused on maintaining quality and performance standards. They have also attained the quality certificates for their services. Furthermore, they are promising a significant and continuous improvement in quality and productivity. The number of correct transactions per hour, the speed of answering calls and satisfying queries is high.

Aldiablos BPO Ltd is offering a variety of outsourced BPO services ranging from customer care, transcription, billing services and database marketing, to web sales/marketing, accounting, tax processing, transaction document management, telesales/telemarketing, HR hiring and among others.

Aldiablos BPO service offerings create a telephonic customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on a 24/7 and 365 days basis.

Let us take a look at some of Customer Support Services

Service Support: Aldiablos BPO professionals answer queries to customers who call in to check on the order status of a certain product, to check for information on products and services, to verify their account status, to check their reservation status or for other such services.

Technical Support Services: Customers call up to sort out various technical problems like the functioning of their computers, to understand how the dial up system works, problems with their software or hardware. Aldiablos outsourcing services include round-the-clock technical support and problem resolution for customers with problems pertaining to installation and product support, up & running support, troubleshooting and usage support.

Telemarketing Services: Outbound calls are made to potential customers to sell wireless services maybe for a telecom provider, to retail households to sell leisure holidays, to existing customers to sell a new rate card for a mobile service provider or to sell credit or debit cards etc. These calls are made to generate interest to promote and cross sell to an existing customer base or to complete the sales process online.


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