India is a major market for BPO Outsourcing Services.
Although young in the country, AldiablosBPO Ltd has grown phenomenally and has become a very important part of the
IT software and outsourcing services environment.
Aldiablos BPO Service is one of the fastest growing
segments of the Information Technology Enabled Services or ITES industry. It is
the long-term contracting of certain business processes to an outside provider
to manage one or more of its business processes on defined and measurable
performance criteria.
Aldiablos OutsourcingServices are better
focused on maintaining quality and performance standards. They have also
attained the quality certificates for their services. Furthermore, they are
promising a significant and continuous improvement in quality and productivity.
The number of correct transactions per hour, the speed of answering calls and satisfying
queries is high.
Aldiablos BPO Ltd is offering a variety of outsourced
BPO services ranging from customer care, transcription, billing services and
database marketing, to web sales/marketing, accounting, tax processing, transaction
document management, telesales/telemarketing, HR hiring and among others.
Aldiablos BPO service offerings create a telephonic customer
service center to manage customer concerns and queries through multiple
channels including voice, e-mail and chat on a 24/7 and 365 days basis.
Let us take a look at
some of Customer Support Services
Service Support: Aldiablos BPO professionals answer queries to customers who call in
to check on the order status of a certain product, to check for information on
products and services, to verify their account status, to check their
reservation status or for other such services.
Technical Support
Services: Customers
call up to sort out various technical problems like the functioning of their
computers, to understand how the dial up system works, problems with their
software or hardware. Aldiablos
outsourcing services include round-the-clock technical support and problem
resolution for customers with problems pertaining to installation and product
support, up & running support, troubleshooting and usage support.